Your Questions, Our Answers

Frequently Asked Questions

Find clear guidance on age recommendations, package inclusions, and our commitment to child-safe pampering.

Details You Need

Everything You Need to Know

Age & Safety

What are the recommended ages for spa services?

Our experiences are thoughtfully designed for children aged 4 to 12. All products used are non-toxic, hypoallergenic, and gentle on sensitive skin, ensuring a safe and joyful pampering session.

Booking Policies

What is your cancellation and rescheduling policy?

We understand plans can change. Cancellations or rescheduling requests must be made at least 48 hours in advance for a full refund or credit. Please contact us directly for any adjustments.

Party Experience

Can parents stay during the spa party?

Absolutely! We welcome parents to relax in our comfortable lounge area while their children enjoy the pampering. Our dedicated staff ensures every child is supervised and cared for throughout their visit.

Still Have a Question?

Our team is here to help! Reach out directly for personalized assistance or special requests.